New Customers
Web and Flo offers free support for businesses using the
leased option plan. Support blocks may also be purchased.
Web and Flo offers you a range of support services for the creation
of workflow applications.
Some of the usual support requests are:
-
Assistance with downloading and/or installing latest versions or patches
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Renewing Licence Keys
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Adding more users to a workflow
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Troubleshooting problems/errors
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General product queries
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Existing Customers or Resellers
Please select the most appropriate avenue for your support needs.
-
The Help
Website, search for help on a certain Web and Flo feature or
problem.
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The Support
Website, log a request for an engineer to respond to, either by
e-mail or phone within 3 hours.
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View the User
Manual.
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E-mail your questions to support@webandflo.com.
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Call the Web and Flo Pty Ltd Support Line on
+61 3 9616 6250 (Hours of Operation: Monday- Friday, 8am - 6pm AEST).
Alternatively,
download the latest version of the Help Database to run on your Web and
Flo Server.
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